Appointments

Below, you will find all the information about appointments, where I am located, session lengths, fees, contact details, data and privacy policy and confidentiality and limits to confidentiality.

My working hours are:
Tuesday 08:00 – 20:00, Wednesday 08:00 – 18:00, Thursday 08:00 – 19:00

At present all my counselling sessions are offered via the telephone or using the online video platform, Zoom. Working online can offer the flexibility that you need at this time and removes the concerns you might have about travel or accessibility.

Locations

Location can be a deciding factor in who to choose as your counsellor.  Finding a balance between convenience and discretion is important and this is why I work in three different locations.  All of them offer easy public transport options with some on-street paid parking, and are calm and relaxing environments.

198 Church Road, Hove, BN3 2DT – easy to park and within 10 minute walk from Hove Station.  198 Church Road is also on major bus routes from everywhere in the city (1, 1A, 5 and 49)

Carlton Hill, Brighton
15 minutes from Brighton Station and close to the Old Steine which is on major bus routes including the 7, 27, 5 and 700. Parking is available in nearby streets and also in the city’s car parks

Princes Street, Brighton, BN2 1RD – 15 minutes from Brighton Station and close to the Old Steine which is on major bus routes including the 7, 27, 5 and 700. Limited paid parking is available in nearby streets or in the city’s car parks

 

If you have particular accessibility needs, the rooms in Carlton Hill are all on the ground floor. However, those in Hove and Princes Street are accessed via stairs.

Payment and session Fees

Our first session is an assessment session, where we can decide if we would like to work together, and this will last 45 minutes. The charge for this session is £30

After the assessment session, the rates are:

£35 for sessions up to 10am. £40 for sessions between 10am-5pm. £45 for sessions after 5pm.

My preferred method of payment is via bank transfer within 24 hours of the session being held. However, if this isn’t an option for you, I am happy to accept cash payable at the session.

Schedule and length of sessions

When beginning counselling, I recommend for us to meet on a weekly basis on the same day and at the same time. This will help us to build a level of consistency and therapeutic relationship which will enable us to work at an appropriate level of depth as we explore your presenting issues.

After we have been working together for some time, we can discuss the frequency of our sessions, particularly if we are working towards an ending to our counselling time together.

Our sessions are 50 minutes long and I would ask that you do arrive promptly for the start of our time together as our sessions will have to finish on time even if they start late.

Contact

 07532 695774 sjscounselling@hotmail.com

Once I have received your enquiry, I aim to make contact within 48 hours so that we can arrange an initial phone conversation which will last for about 10 minutes. This is an opportunity for us to briefly discuss your reasons for therapy, to answer any questions you may have and to work out your availability for sessions.

Confidentiality and limits to confidentiality

Trusting that what you say in our sessions is confidential is a key component within counselling as it enables people to talk about those thoughts, feelings and actions which they may never have been able to speak about.

I will ensure that I protect the confidentiality of our sessions within the limits outlined below.

There are some circumstances where counsellors have no choice and a legal obligation to break confidentiality. These are:

  1. Where terrorist acts are disclosed
  2. Where the counsellor has good reason to believe that serious acts of abuse to vulnerable children or adults are likely to take place
  3. Information is disclosed regarding drug trafficking. Please note this does not refer to drug use.

In addition to the above, I am required, by my registered organisation, to undertake regular clinical supervision where I discuss my work. While I do not discuss information which can identify an individual (name, address, etc.), I will talk about aspects and themes of the work from our sessions. The purpose of clinical supervision is to ensure that the service I am providing to you is safe, ethical and competent.

Also, under exceptional circumstances, where I believe that you or others may be seriously harmed, I may decide to disclose information to other external agencies, e.g. GP or Social Services. I would, however, usually discuss this with you before breaking confidentiality.

Data and privacy policy

I abide by the Data Protection Act and General Data Protection Regulation (GDPR).

I ensure that I store data in a locked cabinet and in password protected format on line.

My website has a privacy policy which details how “cookies” are used so that I can monitor usage of my website by visitors. Please see the full privacy policy here.

Online therapy sessions

You may feel uncertain about having therapy sessions online, but they can be as effective as meeting face to face. My goal is to create a safe and contained space to work with you.

We can discuss together the practicalities of online sessions when we first speak, however, below please find some useful tips which can help make sure the process runs smoothly.

Please make sure that:

  1. If our sessions are video calls, please make sure that your microphone and video features are turned on and that your device is positioned at a sensible height so that I can clearly see your face.
  2. You are in a quiet location, ideally away from background noise, and that if you are using a computer, your mobile is turned off or muted.
  3. You will not be disturbed for the duration of the session and that the door to the room you are using is closed.
  4. There is adequate lighting in the room you are sitting in and, ideally you do not have your back to a window or light as this can make it difficult for me to see you.
  5. You have what you need to hand, possibly a glass of water, and that you have not been drinking alcohol or taking drugs before our session.
  6. You do not record the sessions. I will not be recording our sessions, unless I have your prior consent.
  7. You will not let anyone else listen in to any part of the session, either in person or via any technical device), without prior agreement.
  8. You join the session at the agreed time.

Some people like to use headphones during their session. I have observed that if we can both create a quiet space, there is no need for headphones and that if one person has headphones and the other doesn’t, this can make the sound less effective.

As with face to face sessions, the terms and conditions for our contract are to be agreed at the beginning of our work together. Please provide me with 48 hours’ notice if you wish to cancel or rearrange an agreed session.